Payment options with Klarna
We currently partner with Klarna. For bookings over €150, this lets you:
Pay in 3 interest-free instalments with the same bank card.
Book today and pay in 30 days at no extra cost.
All other bookings must be paid in full directly on our website or by phone.
Changes
Higher price: If your change costs more, you pay the difference directly on the website by bank card (not through Klarna).
Lower price: If the new amount is lower, the difference is credited to your customer account as a voucher.
Cancellations
1. Pay in 3 interest-free instalments:
More than 3 weeks before: The instalments you’ve already paid are refunded to your card and future payments are cancelled.
Between 3 weeks and 72 hours before: You receive a voucher for the amount already paid (valid for 1 year) and future payments are cancelled.
Less than 72 hours before: The full booking amount is lost and outstanding payments will still be taken.
2. Pay in 30 days (payment not yet taken):
More than 3 weeks before: The scheduled payment is cancelled.
Between 3 weeks and 72 hours before: The payment will still be taken and a voucher valid for 1 year is added to your customer account.
Less than 72 hours before: The booking amount is lost and the payment will be taken as scheduled.
3. Pay in 30 days (payment already taken):
More than 3 weeks before: You’ll be refunded to your bank account within 5 to 10 working days.
Between 3 weeks and 72 hours before: You receive a voucher for the full amount, valid for 1 year, in your customer account.
Less than 72 hours before: The full booking amount is lost.
